Orbit Car Hire Rent a car reviews from customers 2019 and 2020 car rentals

Car hire rent has been a registered car rental trademark for many years. It is one of the bigger car rental search portals globally, renting cars in Spain, Greece, US, UK, Australia, Croatia, Portugal and France. Please submit your review about experience with Orbit Car Hire in the form below. We publish every  Car Rent review so customers can know what to expect when choosing Orbit Car Hire for their next holiday car hire.

Car Rent Reviews 2019

Trust me I have know car rentals for decades. Have given out a good clean serviceable car. It corresponded to the booked. never once did the car fail on the road. Accepted quickly, the money was unblocked the next day. We were met by a bell from Faro airport and brought back.

Stanley, Essex, 22. Apr 2019

Before flying out to Colorado withmy family and picking up the car I had to change the time of pick up and the name of the driver and the process was easy to do and it was handled well. In addition we were able to choose a better car on the spot!

Janet, Worcester, 23 Apr 2019

Everything was straight forward with no delays. Staff were polite, informative and efficient. The person i handed the car back to at the end of the rental was especially friendly.

Sophia, Newport, 6 Apr 2019

Orbit’s website and support on the go was actually really nice, I do wish they were a little more flexible with the rental duration of the toll device, that I wasnt bound to rent it for the whole car rental period. I also noticed damage on the wheels that made me a little anxious at some point, and had to fill all tires with air (smartcar was complaining about the pressure). But those were very temporary issues and overall I am very happy. Would recommend.

Simon, Sheffield, 9 Mar 2019

The company is good, The prices of their relax package were fair, the rentacar in Iceland was very nice, I think you can improve doing something else with the customer experience, more smiling more enthusiastic.

Christoph, Hanover, 13 Feb 2019

They’re professional and patient. They answered all of my questions. They controlled carefully the car before I picked up at Faro airport. I hadn’t got any problems when I drop off the car.

Jayesh, Colorado, 16 Jan 2019

Everything is very simple and fast. They trust me, I trust them and in the same time all papers are perfectly fine as well and everything is safe. Also all things are fare and transparent – very good deal and company, I liked it a lot!

Alice, Newport, 16 Jan2019

Good pickup, good dropoff no heavy ‘upselling’ pressure and friendly, smiling staff. Good reviews of Orbit

Tom, Lisbon, 7 Apr 2019

Car Rent Reviews 2020

Everything was very simple. We were collected from the airport as expected, the collection of the car was easy and the drop off was very easy. Smooth transaction!

Brittany, Manchester, 17 Dec 2020

Promptness, quality and conditons of the car.

Pierre, Paris, 11 Nov 2020

The car fully matched the specification requested, was available at short notice and was clean, tidy & in good running order. The staff we dealt with were efficient and pleasant.

Lorenzo, Firenze, 8 Nov 2020

Óptimas condições do veículo, processo de aluguer e devolução rápido e prático. Funcionários simpáticos e acessíveis

João P., Faro, 8 Nov 2020

The bus puck from the airport to the hire place was very good and convenient, The customer service was excellent, really friendly lad who served us and very helpful with the whole experience. For sure I’ll recommend it if asked and will use when needed! Cheers. P.S. my kids were over the moon with the upgrade done for us at very good price! ????

Piter, Amsterdam, 16 Oct 2020

Fast efficient car rental service on arrival . I had left my driving license at home which i thought would have caused a drama but was dealt with professionaly.the car was emaculatly clean and collection and drop off to the airport was fast and efficient

misbah, Berlin, 3 Sep 2020

Quick execution of the contract. Compliance with all conditions of the preliminary reservation. Quick procedure for issuing and receiving a car. Strict adherence to financial obligations. Good job Orbit Car Hire!

Steve, Haag, 3 Sep 2020

They got the vehicle pick up a bit mixed up between Brisbane and Tweed Heads but the companies service was great particularly Eliza at the Tweed Heads office. Very professional and calm under pressure.

Mic, Brighton, UK, 23 Jul 2020

Easy to book and some detailed instructions on how to get to the Hertz rental office. also insurance on offer was better than competitors!

Monica, Roma, 23 Jul 2020

Все было хорошо, но единственный имевшийся в наличии автомобиль был несильно бит в задний бампер, в поворотах что то терло в задней части.

Boris, Vladivostok, 13 Jul 2020

Good car, excellent service. Collected and returned from car park outside terminal. No charges to pay. Friendly and polite service from young lady who met us off the flight and was waiting as soon as we reached the airport on our return.

Ryan, Belfast, 7 Jul 2020

Car was great – a new Audi A3, and auto with sat nav. Would have given them 10 except the parking garage was unattended when we returned the car and so had to walk the keys back to the rental office

Mitch, Texas, 3 Jul 2020

I had read some poor reviews about Orbitz on Trustpilot, so was very cautious. However, when we booked the car, we expected a Volkswagen Jetta, but were given a Nissan Rogue, which was much bigger and lovely to drive. I think the company could have done better by explaining the situation with the Tolls when we initially purchased the car hire, as that was a small extra to pay when we got there. Also, I didn’t like the fact that my driver’s licence was copied. (I hope the copy has now been destroyed confidentially). Other than that, it was a good experience.

Benjamin, Copenhagen, 2 Jul 2020

Older reviews

Minibus driver waiting at airport arrivals,no issue to find him. Easy experience, good car, not trying to upsell excess (had my own insurance already), no extra charges for fuel (return with same amount of petrol). Quick paperwork. Customer service could me more friendly, however I prefer straight to the point and efficient service (which it was) and do not mind too much.

Albert, Redding, 1 Jul 2017

We were picked up promptly at the Vicount station And although the office was quite busy and somewhat ‘short-handed’we were treated courteously and efficiently and had our vehicle upgraded as well. Very good customer service.

Nicole, Edgware, 1 Jul 2017

Absolutely NO hassles ,very friendly staff, found faults with car on pick up, and was sorted out there and then,No rip off prices, and no pressurised extra insurance scams,fast pick up and drop off at airport, Defiantly the best car hire company I have used .

Nathan, Banbury, 26 Jun 2017

Everything, except Extra driver fee of 8 pounds. On your web-site it was said that all fees are included in Relax. But in fact – we had to pay it separately, together with Crossborderfee and a child seat. Also I think that you should aware people about amount of Crossborderfee.

Samantha, Barmouth, 19 Jun 2017

We were allowed to leave the airport depot with the light on the dashboard showing a door was open. When we reached our destination we found the car wouldn’t lock. A replacement car was delivered to our apartment as soon as this could be arranged.. Excellent customer service.

Betina, London, 16 Jun 2017

Luca & Comandante de Bellagio made all the experience unforgettable! The car is very new and some of them come with GPS built in. I would certainly recommend ORBIT CAR HIRE! Thanks for everything! Sandro

Sandro, Liverpool, 12 Jun 2017

The only problem we encountered was confusion over where to find to rental car desk at Orlando Airport. We put this down to the fact that there were so many different names of car hire listed on our documentation; we initially thought the rental point was with Alamo car rentals. once this problem was sorted, we were able to collect a fairly new, spacious rental car without encountering any further problems. Pick up was swift and easy, as was the drop off on departure from the airport. Very good service at a competitive price.

Pabi, Luxemburg, 12 Jun 2017

Appears to be honest, never pressurised us to buy additional services and didn’t try to add extra scratches on the car. It was nice to get get a hassel free collection and drop off at Barcelona airport. Also nice to get the comment that the car was nice and clean on return.

Beat, Geneve, 11 Jun 2017

Fantastic SMART car ?? newest model, perfect for the hill starts and excellent for road use. Emily was the best customer service advisor on the island of Madeira calm, friendly and very helpful! Will definitely use again – thanks Orbits for a completely stress-free holiday from start (at booking) to end (saying goodbye at the airport for the return flight home), EU we’ll be back for sure.

Maia, Boston, 11 Jun 2017

Everything went very very smoothly, the people at OK were very competent and friendly, the car was the one we ordered and it was clean and worked well. All around great service. The shuttle to and from the hotel also worked very nicely.

Günter, Berlin, 8 Jun 2017

Easy booking. Easy check in. My flight was delayed till post opening hours, but the guys wothout even knowing my flight stayed one hour longer. The car was prepared for me at the airport parking rather then at a normal parking which os quite far away.

Marco, London, 4 Jun 2017

I have used Orbit many times now and it is all very simple. I would give them ten but for two things. The hard sell for insurance and I think all car hire companies should do a good handover at the point you actually get the car. None of them do

Will, Liverpool, 2 Jun 2017


Dana, Preston, 2 Jun 2017

Met on arrival. Paperwork effortless. No pressure to take extra excess insurance (have annual policy). Car immaculate and good mechanically. We were well impressed and as seasoned travellers we know it could have been very different.

Clara, Scunthorpe, 22 May 2017

Very friendly and professional staff. Did not have to wait you get the car sad there several persons at the desk helping. When returning the car, the staff did a good job checking the car quickly and was very kind and dropped us off personally at the airport otherwise we might have missed our flight.

Alvin, Leeds, 2 May 2017

More Orbit car hire reviews are available also on Trust Pilot in the car rental reviews category. So be sure to check them also before renting a car with Orbit Car hire web site. Unfortunately many car rental companies still treat their customers incorrect with pushy sales and credit card reservations. We encourage you to read reviews and also share back to the travel society with one of your own.